PRIVACY POLICY

Effective Date: December 12, 2024

Last Updated: December 12, 2024

At The Best Nails USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit www.thebestnailsusa.com (the “Site”) or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

A.Information You Provide

Account Information: When you create an account, we collect your name, email address, password, and contact details.
Order Information: When you place an order, we collect your name, shipping address, billing address, payment information, and contact details.
Customer Support: If you contact us for assistance, we may collect details about your inquiry, feedback, or communication preferences.

B. Information We Automatically Collect

Device Information: Includes your IP address, browser type, operating system, and device identifiers.
Usage Data: Tracks your interactions with the Site, such as pages visited, time spent on pages, and links clicked.
Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience and gather analytics.

C. Information from Third Parties

Payment Processors: We receive payment confirmation and transaction details from secure payment gateways.
Marketing Partners: Information from partners who help us deliver targeted ads or promotions.

2. How We Use Your Information

We use your information for the following purposes:

A. To Provide Services

Process your orders, payments, and returns.
Deliver products to your address.
Offer customer support and resolve issues.

B. To Improve and Personalize

Customize your shopping experience with tailored recommendations.
Enhance website functionality and performance.
Conduct surveys and gather feedback.

C. For Marketing and Advertising

Send promotional emails, newsletters, and special offers.
Show targeted advertisements based on your preferences and browsing history.

D. For Legal and Security Purposes

Prevent fraudulent transactions and unauthorized access.
Comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following ways:

A. With Service Providers

Shipping companies to deliver your orders.
Payment processors to securely handle transactions.

B. With Advertising Partners

Third-party platforms like Google Ads or Facebook to show personalized ads.

C. For Legal Compliance

If required by law or in response to legal requests, subpoenas, or government investigations.

D. In Business Transfers

If we merge, acquire, or sell assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site:

Essential Cookies: Necessary for website functionality, such as enabling secure checkout.
Performance Cookies: Track website performance and gather analytics.
Advertising Cookies: Deliver relevant ads tailored to your interests.

You can manage or disable cookies through your browser settings. However, this may limit some features on our Site.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

A. Under GDPR (EU/EEA Residents)

Access: Request a copy of your personal data.
Correction: Update or correct inaccurate information.
Deletion: Request that we delete your data, subject to legal obligations.
Portability: Obtain your data in a structured, machine-readable format.
Restriction: Limit how we process your data.
Objection: Object to data processing for direct marketing or legitimate interests.

To exercise your GDPR rights, email us at help@thebestnailsusa.com.

B. Under CCPA (California Residents)

Access: Request details about the personal information we collect, use, and share.
Deletion: Request the deletion of your personal information, subject to exceptions.
Opt-Out: Choose not to have your data sold or shared for targeted advertising.

To exercise your CCPA rights, email us at help@thebestnailsusa.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. For example:

Transaction records are kept for tax and accounting purposes.
Account and order details are retained as long as your account remains active.

7. Data Security

We take the following measures to protect your information:

Access Control: Access to personal data is restricted to authorized personnel only.
Encryption: All sensitive information (e.g., payment data) is encrypted during transmission.
Regular Audits: We regularly review our security protocols to identify and mitigate risks.

While we strive to protect your data, no method of transmission or storage is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before sharing your data.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that a child has provided us with data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date revised. We encourage you to review this Policy regularly to stay informed about how we are protecting your data.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: